Delivery & Returns 

RETURNS

Thanks for shopping at gowerflower.com.

​We aim to offer all our customers high quality handmade products and carefully selected gift ideas. If however you are not entirely satisfied with your purchase, we're here to help.  In the first instance please contact us via email at gowerflower@hotmail.com. Please contact us within 30 days of receipt of goods.​Once you have contacted us, if the outcome is that you would like to return any items, to be eligible for a return, your item must be unused and in the same condition that you received it.​ Your item must be in the original, or suitable, secure packaging. Your item needs to have the receipt or proof of purchase.  Please return your item using a signed for service and retain proof of postage.​Once we receive your item, we will inspect it and notify you that we have received your returned item. We will notify you on the status of your refund after inspecting the item. If your return is approved, within 7 days we will initiate a refund  to your credit card (or original method of payment).​You will receive the credit within a certain amount of days, depending on your card issuer's policies. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. Please contact us at gowerflower@hotmail.com If you have any questions on how to return your item to us.